SALES & Charter Assistant
Office Location: Monaco
The Sales & Charter Assistant performs a variety of administrative duties to support the Sales Brokerage and Charter Department, ensuring the smooth flow of information and following up any secretarial activities related to the sales & charter departments in the Monaco office: From the central agencies’ promotion and marketing to helping with all other sales & charter related files, contracts and documents. In his/her role as the Assistant to the team, he/she will also be responsible for ensuring flawless communication, travel schedules and managing the calendar and meeting schedules.
Assist the sales and charter brokers in creating presentations and itineraries
Help the team with day-to-day activities and enquiries
Assist the brokers in their general tasks to generate new business and ensure top service levels towards our clients
Assist brokers to deal with clients / captains / managers / yacht agents / ports
Assist the brokers with pulling market data from various yachting MLS systems
Answer the telephone, meet and greet clients and prospective clients when required
Help arrange travel plans and accommodation
Work in close collaboration with the marketing department in general
Work in close collaboration with the accounting team
Attend and represent the company at yacht shows and open days
Support the marketing team by editing and organizing relevant information and work closely with the design team
Prepare customized marketing presentations, marketing plans, flyers, etc. in collaboration with the marketing team
Assist in the planning of charter events, such as open houses, familiarization trips, sales and charter shows (Barcelona, Antigua, Palma, MYS, etc)
Prepare contract details and/or work on contracts for the various sales departments
Draft letters, review documents and materials
Monthly Sales & Charter CA updates
Set up mailings for clients
Upkeep of company databases
Miscellaneous duties as requested
Ordering and stocking the charter department with all necessary stationery and housekeeping products
Language Skills: Fluent English and French written and spoken a must, multilingual a plus
Working knowledge to yachting MLS systems and tools
Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), and Internet
Minimum 3 years Experience in the yachting industry
Excellent grammar and typing skills a must
Advanced problem-solving skills
Working hours are 9.00am to 6.00pm Mondays to Fridays. Due to seasonality and trade shows the charter/sales assistant will occasionally be required to stay later in the office and sometimes work on weekends.
Well-presented and businesslike.
Strong written, verbal and presentation skills.
Self-motivated & self-driven.
Ability to work on own initiative.
Ability to think ahead and anticipate needs before they arise.
Ability to follow precise procedures.
Excellent organization skills.
Attention to detail and deadlines.
Ability to maintain a high level of confidentiality at all times.
Ability to work for different people at once, prioritize and multi-task.
Ease in interacting with people and handling teamwork.
Flexibility and availability when working at yacht shows and the company’s events.