Crew Services Agent

The Crew Services Agent will work closely with Captains, Crew, Yacht Brokers, Owners, and Industry Professionals as well as the Director of Crew Services to facilitate all placements from start to finish

Essential Functions

Place as many crew as possible on Yachts and in villas
Visit as many yachts as possible to speak with the Department Heads with the object of soliciting business and relationship building
Source Villas that might need staff, whether it be seasonal or full time
Reference checks on all candidates and be sure to place notes in the candidate file.
Attend boat shows
Attend networking events and crew gatherings

Attributes

Well-presented and businesslike
Strong written, verbal and presentation skills
Self-motivated and self-driven
Ability to work on own initiative
Ability to think ahead and anticipate needs before they arise
Works well in a fast-paced environment
Ability to follow precise procedures
Excellent organization skills
Attention to detail
Ability to always maintain a high level of confidentiality
Ability to work for different people at once, prioritize and multi-task
Ease in interacting with people and handling teamwork
Flexibility and availability when working at yacht shows and company events

Required Knowledge, Skills and Experience

Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), Dynamics 365 (CRM) and the Internet
Experience in the yachting industry required
Customer service experience preferred
Language Skills: Bilingual a plus