Corporate Careers

Sales Assistant

Department: General/Sales
Office locations: Fort Lauderdale

Reports to: COO, Commercial Director & Office Manager
Experience level: 5 or more years as a PA or Sales Assistant

The Sales Assistant performs a variety of administrative duties to support the team of Sales Brokers, ensuring the smooth flow of information and following up any secretarial activities related to the whole yacht sale process: From the central agencies’ promotion and marketing to the completion of a sale. In his/her role he/she will also be responsible for personal duties, emails, travel schedules and managing the calendar and meeting schedules.

Accountabilities

  • Keep the respective Sales Brokers up to date and focused
  • Keeping up to date all the public information, such as technical details, photos, sales status, location of the central agency yachts listed by the Sales Broker.
  • Keeping up to date all the information of the Sales Broker’s client portfolios.
  • Following up and keeping a record of all enquiries related to the Sales Broker’s central agency yachts.
  • Producing periodic reports on the central agencies activities to help the Sales Broker report to his clients.
  • Assisting the Sales Broker whenever needed.
  • Covering general office duties whenever needed.
  • Sending periodic updates to the yachting industry about the Sales Broker’s central agency yachts.
  • Acknowledging and following accurately all the procedures related to incoming enquiries.
  • Acknowledging and following accurately all the procedures related to contract signing (central agencies and sales), including gathering documents to comply with due diligence requirements.
  • Managing brokerage advertising, according to the Sales Broker’s requirements.

Duties:

  • Handle all Central Agency preparation, documentation and administration for the Sales Broker.
  • Handle all Due Diligence procedures.
  • Prepare yacht specifications and enter all data in various databases.
  • Liaise with the marketing department for any update of information.
  • Manage the Photo Library of each Central Agency yacht of the Sales Broker.
  • Prepare draft descriptions for each Central Agency yacht of the Sales Broker.
  • Create brochures and other required yacht marketing documentation for use on website and database.
  • Follow up on any changes to yacht data and information to keep details up to date (website, databases).
  • Manage advertising and the selection of yachts to be advertised as advised by the Sales Broker.
  • Prepare marketing materials and communicate to external Brokers and clients.
  • Log and manage enquiries of all Central Agency yachts of the Sales Broker.
  • Organize yacht inspections when required by external Brokers and/or clients.
  • Attend yacht shows and open days, with preparation of relevant documentation for each yacht displayed.
  • Manage client database and prepare yacht selections and mailings as instructed by the Sales Broker.
  • Prepare all administrative documentation for sale or purchase, including Due Diligence reports.
  • Answer the phone, transfer calls and manage any enquiry as per procedures established.
  • Help handle reception duties when the receptionist is unavailable.
  • Manage Sales Broker’s inbox - file emails into appropriate folders, delete junk and flyers.
  • Ensure timely response to important emails.
  • Respond to clients, captains, brokers, etc. and N&J staff emails in Sales Broker’s "voice".
  • Make travel arrangements, including personal travel.
  • Constantly be up to speed with clients the Sales Broker is working on, learn industry names.
  • Arrange weekly sales briefings with Sales Broker.
  • Handle any other reasonable work related and personal items requested by the Sales Broker.
  • Handle all closing procedures for the respective Sales Broker.

Attributes:

  • Well-presented and businesslike.
  • Strong written, verbal and presentation skills.
  • Self-motivated & self-driven.
  • Ability to work on own initiative.
  • Ability to think ahead and anticipate needs before they arise.
  • Ability to follow precise procedures.
  • Excellent organization skills.
  • Attention to detail and deadlines.
  • Ability to maintain a high level of confidentiality at all times.
  • Ability to work for different people at once, prioritize and multi-task.
  • Ease in interacting with people and handling teamwork.
  • Flexibility and availability when working at yacht shows and company’s events.

Required Knowledge, Skills and Experience:

  • Language Skills: Bilingual a plus.
  • Closing experience required.
  • Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), and Internet.
  • Bachelor’s Degree.
  • Experience in the yachting industry a must.
  • Excellent grammar and typing skills a must.